🎯 The Problem
Business context and quantified pain. What was the business challenge? Include volume, cost, or time metrics.
Example: "Support team processed 500 L1 tickets/week at 120 person-hours/month cost."
💡 The Solution
How you used Claude and AI to solve this. Describe your approach: systems you integrated, validation steps, why this approach.
Example: "Integrated Claude with Zendesk API + knowledge base. Prompted Claude to classify tickets and auto-resolve routine issues."
📈 Results
Primary metric
42% deflection rate
(replace with your real number)
Supporting metric
15% spam filtered
Supporting metric
120 hrs/month saved
✅ Proof
Where/how is this running? Link, screenshot, video, or testimonial.
Example: "Currently handling 500+ tickets/month in production."
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